Garuda Indonesia Sales Office – DENPASAR

Garuda Garuda Sales Office - Denpasar Sugianyar
Address : Jalan Sugianyar No. 5, Kecamatan Dauh Puri, Kota Denpasar - 80112
Whatsapp Service : 0811 8 614 614
Operational Hours : Monday - Friday : 08:00 - 16:00
Saturday & Holiday : 09:00 - 15:00
Sunday : Closed

 

Garuda Garuda Sales Office - Denpasar Tuban
Address : Jl By Pass Ngurah Rai No. 11A, Kecamatan Tuban, Kuta, Kota Denpasar
Whatsapp Service : 0811 8 614 614
Operational Hours : Monday - Friday : 09.00 - 17.00
Saturday - Monday : Closed
Holiday : 09.00-15.00

 

Internasional Ngurai Rai Airport
Address : Bandara Internasional Ngurai Rai, Jalan Raya Gusti Ngurah Rai, Kecamatan Tuban, Kuta, Kab. Badung, Bali - 80362
Whatsapp Service : 0811 8 614 614
Operational Hours : Monday - Sunday : 05:00-20:00

If you’d like to request a refund, you can send an e-mail to e-booking@garuda-indonesia.com by providing information as follows:

  • Name as stated on the passenger’s ticket
  • Ticket numbers
  • All routes
  • Route that you wish to refund
  • Credit or debit card numbers
  • Scanned identity card & credit/debit card

Please note that stipulation of ticket refund  is based on Garuda Indonesia’s regulation for each sub-class.

More information, please contact our 24-hour contact center at 0804 1 807 807 or (021) 2351 9999

If you need online reservation service and call centre outside of our operational hours, you can access them via this page.