GARUDA INDONESIA

There are two types of mileage that you may earn in the GarudaMiles program:

AWARD MILES

Award Miles represent the miles earned every time a GarudaMiles member flies on an eligible flight with Garuda Indonesia or with any of our airline partner, including mileage bonuses, or mileage earned from transactions with other GarudaMiles partners. Award Miles can be redeemed for an Award Ticket, Upgrade Award or other awards provided by Garuda Indonesia.

TIER MILES

Tier Miles represent the miles earned every time a GarudaMiles member flies on GarudaMiles and Skyteam flights, and are used to determine the level of your GarudaMiles membership.


  1. Changes of the Mileage Accrual Table
    Compartment Flight Class
    Tier  & Award Miles
    First Class F, A, P 400%
    Business Class J 300%
    C 250%
    D 250%
    I 200%
    Economy Class Y 100%
    W 80%
    B, M, K, N 80%
    Q, T, V, H, S 30%
    G 30%
    L 10%
    E, U, Z 2%

    Some of the new adjustments include:

    1. Frequency will no longer be awarded for your flights with Garuda Indonesia.
    2. There is no longer a distinction between the calculation of Tier Miles and Award Miles.
    3. Mileage for retroactive claims (retroclaims) will be awarded based on the ticket booking date and actual flight date.
    4. There are no changes to the Tier Bonus accrual for GarudaMiles Gold and Platinum members.

  2. Changes of the GarudaMiles Qualification Table
    Tier Tier Miles
    Platinum 30,000
    Gold 20,000
    Silver 10,000
    Blue Upon Enrollment

    The calculation for maintaining your GarudaMiles membership tier is as follows:

    Tier Tier Miles
    Platinum 25,000
    Gold 15,000
    Silver 10,000
    Blue 1 activity in 3 years

    Some of the new adjustments include:

    • The accumulation period for Tier Miles remains the same as the current policy, which is 12 months, or as otherwise determined by GarudaMiles. After the qualification period ends, the accumulated Tier Miles will be reset.
    • Specifically for GarudaMiles Gold and Platinum members, flight frequency will still be counted toward upgrading to Platinum or maintaining Platinum membership. The qualification details for upgrading to and maintaining GarudaMiles Platinum status during this period are as follows:
      • Upgrade: minimum of 30,000 Tier Miles or 50 Tier Frequency
      • Maintain: minimum of 25,000 Tier Miles or 45 Tier Frequency
    • Flight frequency will no longer be considered as a qualification requirement for GarudaMiles.
    • The new qualification rules will apply to the process of maintaining or downgrading membership for GarudaMiles Silver members whose membership and GarudaMiles Gold and Platinum members after the end of the transitional period.

    For more information, contact the Garuda Indonesia Call Centre at (+6221) 2351 9999 / 0804 1 807 807, or send a message via WhatsApp to +628 112 807 807 (for incoming messages only), or email: garudamiles@garuda-indonesia.com.


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    #BecauseYouMatter

    We hope your experience becomes even more enjoyable with GarudaMiles.