Soar Higher with Garuda Indonesia and Japan Airlines For GarudaMiles and Japan Mileage Bank

Starting on April 1st, 2025, enjoy an excellent flying experience with Garuda Indonesia and Japan Airlines. Through strategic collaboration, we bring you more benefits for GarudaMiles and JAL Mileage Bank that you can look forward to whenever you accrue or redeem Miles. Passengers can enjoy a greater choice or destinations and rewarding travel benefits.

Explore the convenient and luxurious service from both carriers and create unforgettable memories every time you visit unlimited destinations.

  1. GarudaMiles and JAL Mileage Bank Accrual Scheme

    GarudaMiles and JAL Mileage Bank member will get Miles everytime they do trip with Garuda Indonesia and Japan Airlines on selected routes.

    • Terms & Conditions:
      1. Applied for every GarudaMiles and JAL Mileage Bank with valid membership period.
      2. Enter GarudaMiles or JAL Mileage Bank membership number when doing reservation ticket for Garuda Indonesia or Japan Airlines.
      3. Retro claim can be proposed no later than 6 months after the flight date.
      4. Eligible flight routes are as follows:
        • Period: April 1st – June 30th
        • Accrual is available for all routes operated by Garuda Indonesia and Japan Airlines
        • Period: From July 1st onwards until further notice
        No Route operated by Garuda Indonesia
        1Jakarta - Haneda (pp)
        2Denpasar - Narita (pp)
        3Jakarta - Surabaya (pp)
        4Jakarta - Yogyakarta (pp)
        5Jakarta - Denpasar (pp)
        6Jakarta - Medan (pp)
        7Jakarta - Pekanbaru (pp)
        8Jakarta - Makassar (pp)
        9Jakarta - Manado (pp)
        10Jakarta - Solo (pp)
        11Jakarta - Semarang (pp)
        12Jakarta - Aceh (pp)
        13Jakarta - Balikpapan (pp)
        14Jakarta - Sorong (pp)
        15Jakarta - Lombok (pp)
        16Jakarta - Padang (pp)
        17Jakarta - Palembang (pp)
        18Denpasar - Surabaya (pp)
        19Denpasar - Yogyakarta (pp)
        20Denpasar - Makassar (pp)
        21Denpasar - Sorong (pp)
        22Denpasar - Balikpapan (pp)
        No Route operated by Japan Airlines
        1Jakarta - Narita (pp)
        2Haneda - Fukuoka (pp)
        3Haneda - Chitose (pp)
        4Haneda - Nagoya (pp)
        5Haneda - Osaka Itami (pp)
        6Haneda - Naha (pp)
        7Haneda - Hiroshima (pp)
        8Haneda - Okayama (pp)
        9Haneda - Komatsu (pp)
        10Haneda - Takamatsu (pp)
        11Haneda - Matsuyama (pp)
        12Haneda - Hakodate (pp)
        13Haneda - Kagoshima (pp)
        14Haneda - Miyazaki (pp)
        15Haneda - Kochi (pp)
        16Haneda - Kumamoto (pp)
        17Haneda - Kansai (pp)
        18Haneda - Tokushima (pp)
        19Haneda - Akita (pp)
        20Haneda - Aomori (pp)
        21Narita - Nagoya (pp)
        22Narita - Osaka Itami (pp)
      5. Member may also earn accrual on all flights operated by Japan Airlines affiliate carriers, with the subclass accrual scheme following Japan Airlines policies. The eligible Japan Airlines affiliate carriers are as follows:
      6. No Japan Airlines Afiliate Flights
        1 J – Air
        2 HAC
        3 JAC
      7. Mileage Accrual scheme for Japan Mileage Bank member when flying with Garuda Indonesia:
      8. Garuda Indonesia Cabin Class Garuda Indonesia Sub Class Accrual Percentage
        First Class F, A 150%
        Business Class J, C, D, I 125%
        Economy Class Y, W 100%
        Economy Class B,M,K 70%
        Economy Class N, Q, T, 50%
        Economy Class V, S, H, L 30%
      9. Miles accrual scheme for GarudaMiles member when flying with Japan Airlines:
        • Accrual mileage calculations when GarudaMiles member fly with Japan Airlines on domestic flights
          JAL Cabin Class JAL Sub Class Accrual Percentage
          First Class F, A 400%
          Business J 300%
          C, D 250%
          I, X 200%
          Premium Economy W, R 100%
          E 70%
          P 50%
          Economy Class Y 100%
          B, H, K, M, L 70%
          V, S, N, Q, O, G 50%
          Z 10%
          - 2%
        • Accrual mileage calculations when GarudaMiles member fly with Japan Airlines on international flights
          JAL Cabin Class JAL Sub Class Accrual Percentage
          First Class F 150%
          First Class C 125%
          Business Class Y 100%
          Business Class H 70%
          Economy Y 100%
          Economy H 70%
      10. Garuda Indonesia and Japan Airlines have the right to cancel Miles accrual if any indication of misuse is found.
      11. GarudaMiles reserves the right to change the terms and conditions at any time without prior notice.
  1. GarudaMiles and JAL Mileage Bank Redemption Scheme

    GarudaMiles and JAL Mileage Bank can redeem to award ticket at Japan Airlines or Garuda Indonesia on Garuda Indonesia selected routes.

    • Terms & Conditions:
      1. Applicable to all GarudaMiles and JAL Mileage Bank with valid membership period.
      2. Miles redemption can be done offline through Garuda Indonesia Sales Office. Online channel is available at website and FlyGaruda app
      3. Eligible flight routes are as follows:
        • Period: April 1st – June 30th
        • Accrual is available for all routes operated by Garuda Indonesia and Japan Airlines
        • Period: From July 1st onwards until further notice
        No Route operated by Garuda Indonesia
        1Jakarta - Haneda (pp)
        2Denpasar - Narita (pp)
        3Jakarta - Surabaya (pp)
        4Jakarta - Yogyakarta (pp)
        5Jakarta - Denpasar (pp)
        6Jakarta - Medan (pp)
        7Jakarta - Pekanbaru (pp)
        8Jakarta - Makassar (pp)
        9Jakarta - Manado (pp)
        10Jakarta - Solo (pp)
        11Jakarta - Semarang (pp)
        12Jakarta - Aceh (pp)
        13Jakarta - Balikpapan (pp)
        14Jakarta - Sorong (pp)
        15Jakarta - Lombok (pp)
        16Jakarta - Padang (pp)
        17Jakarta - Palembang (pp)
        18Denpasar - Surabaya (pp)
        19Denpasar - Yogyakarta (pp)
        20Denpasar - Makassar (pp)
        21Denpasar - Sorong (pp)
        22Denpasar - Balikpapan (pp)
        No Route operated by Japan Airlines
        1Jakarta - Narita (pp)
        2Haneda - Fukuoka (pp)
        3Haneda - Chitose (pp)
        4Haneda - Nagoya (pp)
        5Haneda - Osaka Itami (pp)
        6Haneda - Naha (pp)
        7Haneda - Hiroshima (pp)
        8Haneda - Okayama (pp)
        9Haneda - Komatsu (pp)
        10Haneda - Takamatsu (pp)
        11Haneda - Matsuyama (pp)
        12Haneda - Hakodate (pp)
        13Haneda - Kagoshima (pp)
        14Haneda - Miyazaki (pp)
        15Haneda - Kochi (pp)
        16Haneda - Kumamoto (pp)
        17Haneda - Kansai (pp)
        18Haneda - Tokushima (pp)
        19Haneda - Akita (pp)
        20Haneda - Aomori (pp)
        21Narita - Nagoya (pp)
        22Narita - Osaka Itami (pp)
      4. Member may also earn accrual on all flights operated by Japan Airlines affiliate carriers, with the subclass accrual scheme following Japan Airlines policies. The eligible Japan Airlines affiliate carriers are as follows:
      5. No Japan Airlines Afiliate Flights
        1 J – Air
        2 HAC
        3 JAC
      6. All GarudaMiles member and JAL Mileage Bank will not get additional benefits like baggage or lounge access
      7. Applied for black out dates. Black out dates refer to travel rewards and other special discounts/promotions are not available. Typically fall on or around major holidays during peak season
      8. The redemption subclass that applies when GarudaMiles members fly with Japan Airlines will be adjusted according to the applicable regulations
      9. Subclasses Booking class
        Economy class T
        Business Class U
      10. When redeeming Award Miles for an Award Ticket, GarudaMiles member will still be charged for miscellaneous fees such as local airport taxes, additional national taxes, insurance fees, fuel surcharges, and/or other additional costs determined by Garuda Indonesia.
      11. Validity ticket will be determined with airline partner’s regulations.
      12. The redemption of Award Miles for an Award Ticket on routes calculated based on TPM (Ticketed Point Mileage) requires Miles as indicated in the table below:
      13. Kilometer Miles Economy Award Miles Business Award
        1-1000 (Group A) 15.000 25.000
        1001-1500 (Group B) 17.500 30.000
        1501-2000 (Group C) 22.500 37.500
        2001-2500 (Group D) 27.500 77.500
        2501-3000 (Group E) 32.500 57.500
        3001-4000 (Group F) 37.500 67.500
        4001-6000 (Group G) 42.500 75.000
        6001-8000 (Group H) 52.500 95.000
        8001-10000 (Group I) 57.500 100.000
      14. If GarudaMiles or Japan Mileage Bank member wishes to request a refund, reissue, or other services, the process will follow the terms and conditions of the respective airline partner.
      15. GarudaMiles cannot guarantee the availability of seats for redemption, as availability depends on the allocated seat inventory. In the event of irregularities such as flight cancellations, schedule changes, or other circumstances, seat availability will be adjusted according to the latest applicable schedule.