Garuda Indonesia has officially joined SkyTeam global alliance in 2014. Through this collaboration, we will have complementary networks, where we gain benefits from the Skyteam network in Europe, America, and Africa. SkyTeam will also receive benefits from the Garuda Indonesia network in the Southeast Asian region and South West Pacific.
SKYTEAM BENEFITS
- We provide more traveling options for SkyTeam customers who purchase a transatlantic, transpacific, or intercontinental tickets to America, Asia, or Europe to also purchase three or more one-way intra-region flight segments at lower fares.
- Enjoy seamless service at the Airport, such as the through check-in for the entire journey (including through-check baggage tags and boarding passes issued to the final destination, priority check-in for top customers, and lounge access for SkyTeam members traveling on First Class and Business Class, and SkyTeam Elite Plus members who has connecting flight to / from international airport.)
- Accrue more miles when you book a ticket from SkyTeam carriers by mentioning your FFP (Frequent Flyer Program) number. You can also redeem your miles to book tickets for any SkyTeam carriers.
- Mileage Accrual
All GarudaMiles members are able to accumulate mileage to travel with all SkyTeam carriers. All Frequent Flyer Program members from the Skyteam are also be able to accumulate their miles when traveling with Garuda Indonesia.
- Tier Miles
Miles earned from all SkyTeam airlines will be counted as GarudaMiles tier miles as well as award miles.
- Miles Redemption
GarudaMiles members can redeem award for tickets on any SkyTeam flights, and members from SkyTeam partners may redeem their award tickets on Garuda Indonesia flights.
| Benefits for SkyTeam Elite and Elite Plus Members |
|
|
|---|---|---|
| Welcome Mileage | - | - |
| Earn Miles from Eligible Flight | √ | √ |
| Redeem Miles for Award Ticket & Upgrade Award* | √ | √ |
| Transfer Award Ticket & Upgrade Award to Other Person | √ | √ |
| Special Check-in Counter | √ (Through Gold/Gold Privilege/Elite counter in CGK & DPS airport) |
√ (plus family member) |
| Airport Lounge** | - | √ (Domestic & International Lounge) |
| Free Excess Baggage | 10kg (weight concept)/ 1 pc (piece concept) (Note: exception for Gold & Gold Privilege GarudaMiles members, they will get 15kg on GA flight) |
20kg (weight concept)/ 1 pc (piece concept) |
| Priority Baggage Handling*** | √ | √ |
| Priority Reservation Wait List**** | √ | √ |
| Priority Boarding | √ (Announcement) |
√ |
| Priority Airport Stand By | √ | √ |
| Preferred Seating***** | - | √ |
| Special Gift | - | Birthday Bonus |
| Tier Bonus Miles | 25% | 25% |
| Redemption Discount ****** | - | - |
| Insurance******* | - | - |
*) Spending Miles value is higher at certain times (peak season).
**) Airport lounge access is eligible for GarudaMiles Platinum and Gold Privilege with Garuda Indonesia and SkyTeam flights. GarudaMiles Platinum and Gold Privilege member with Citilink flight or other flights (non SkyTeam member) are not eligible to access Airport Lounge. GarudaMiles Gold Privilege member eligible 5x Free Access of Garuda Indonesia Lounge that valid for Lounge Domestik & Internasional T3 Soekarno Hatta (CGK), Lounge Domestik & Internasional Ngurah Rai International Airport (DPS). Lounge term and condition applied.
***) Baggage priority tag using “Gold” tag or Priority tag and baggage claimed at general conveyor belt for GarudaMiles Gold and Gold Privilege member with economy class flight. For GarudaMiles Platinum member, baggage claimed using priority baggage handling.
****) Priority is set respectively on the basis of ticket fare/class; distance flown; GarudaMiles membership level.
*****) GarudaMiles Platinum, SkyTeam Elite plus, and passengers travelling with infant, can choose preferred seating without additional fee.
******) Discount Redemption valid only on GA Sales Office & GA Contact Center.
*******) Terms & Conditions are refers to the policy rule, which is an additional insurance other than those specified in Indonesia Legislation Rules.
We provide more convenience for your travel experience. Passengers of any SkyTeam airlines are eligible to gain access and utilize our facilities at the SkyTeam Lounge. Currently, we have 600 lounges across the world dedicated to our First Class and Business Class passengers flying with the SkyTeam airlines. We also open the access to the SkyTeam Frequent Flyer Elite Plus Card members.
SkyPriority offers seamless services at more than 1,000 airports worldwide that will make their travel easier, faster, and more convenient. Our First Class, Business Class, and SkyTeam Elite Plus passengers can enjoy priority check-in, priority baggage drop-off, priority services at airport ticketing offices & transfer desks, priority lines at the security check, priority boarding and baggage handling.