WELCOME TO SEAMLESS JOURNEYS BETWEEN INDONESIA AND JAPAN!

Garuda Indonesia and Japan Airlines are excited to introduce an exceptional new partnership that will elevate your travel experience. With unmatched convenience, a broader network, and outstanding service, we’re here to make your journeys between Indonesia and Japan smoother and more rewarding than ever before.

Ready to travel?
With Garuda Indonesia and Japan Airlines, your journey is seamless, your options are endless, and your experience is elevated. Start planning your next adventure with us! Don’t miss out on this collaboration to explore the world like never before!

We Understand You
#BecauseYouMatter

Terms and Conditions:

  • Booking period : 7 - 13 March 2025
  • Travel period : start from 1 April 2025
  • The ticket must be issued via the FlyGaruda App and www.garuda-indonesia.com, Garuda Indonesia Sales Office, and Garuda Indonesia call center at 0804 1 807 807 or 021 2351 9999.
  • Valid for transactions in IDR.
  • The black out date clause refers to Garuda Indonesia's provisions.
  • Valid for all trips departing from Indonesia, with a minimum stay of 0 days, and a maximum of 1 month.
  • Valid for all travel departing from Japan, with a minimum stay of 2 days, and a maximum of 12 months.
  • Additional fees for refunds, reissues, and reschedule of airline tickets are applicable in accordance with the policies at Garuda Indonesia based on the respective ticket sub-classes. Any discount amount that has been received cannot be refunded.
  • For the refund process, customers can send refund request via WhatsApp 0804 1 807 807.
  • For the convenience of rescheduling and reissued, customers can call Garuda Indonesia Contact Center at 0804 1 807 807 or 021 2351 9999, or live chat.
  • The stipulation of ticket reschedules and reissued outside the promo period, the ticket discounted fare will be upsell based on the published fare.

Enjoy a range of integrated benefits that will gradually be available to Garuda Indonesia and Japan Airlines passengers starting April 1, 2025.

  1. Seamless Travel Experience
    Enjoy hassle-free check-in and baggage handling across both airlines. Whether you’re flying from Jakarta to Tokyo, or connecting from domestic city in both countries, we’ve got you covered with smoother journey.
  2. Expanded Network, More Connectivity
    With 18 new domestic routes in Indonesia and 17 in Japan, you have more travel options and flexibility than ever before. Whether you're heading to Medan, Makassar, Okinawa, or Hiroshima, the world is just one flight away.
  3. Earn & Redeem Miles
    GarudaMiles and JAL Mileage Bank members can earn and redeem miles on both airlines, Garuda Indonesia and Japan Airlines.
  4. One-Stop Customer Support
    Have a question? We’ve simplified customer service with an integrated call center, so you can get the assistance you need without any hassle.