GARUDA INDONESIA SALES OFFICE TRAVEL FAIR (SOTF) 2025

Plan Your Dream Holiday with Garuda Indonesia

Garuda Indonesia, in collaboration with Bank Mandiri, proudly presents the Garuda Indonesia Sales Office Travel Fair (SOTF) 2025. This is a golden opportunity to plan your dream trip more easily, affordably, and with countless benefits. Enjoy the best flight tickets at special prices, along with exclusive perks available only at SOTF 2025. Don’t miss this special promotion for you and your family!

Program period: January 23 – February 2, 2025

Flight period:
January 28, 2025 – January 22, 2026 (Domestic)
January 23, 2025 – January 22, 2026 (International)
July 12, 2025 – January 10, 2026 (MEA)

Location: Available at all Garuda Indonesia Sales Offices. You can find the list of Garuda Indonesia Sales Offices here.


#We Understand You
#BecauseYouMatter


  1. Cashback up to IDR 2 Million

    Enjoy special promotions for purchasing Garuda Indonesia tickets using your Mandiri Credit Card. Here are the cashback details you can receive:

    Minimum Transaction Cashback Applicable Cards
    IDR3.000.000 IDR200.000 World Elite, World Prioritas, Signature, Golf Signature, Platinum, Golf Platinum, Fengshui, JCB Precious, SKYZ, Gold, Golf Gold, Mandiri Traveloka Card, Mandiri K-Series (PSJ dan KYJ), Mandiri Tzu Chi Card, Mandiri HDCI Card, and Mandiri HOG
    IDR7.000.000 IDR500.000
    IDR12.500.000 IDR1.000.000 World Elite and World Prioritas
    IDR25.000.000 IDR2.000.000

    Cashback Terms and Conditions:

    1. Cashback applies only 1x per day with a maximum of 2x during the program period for each customer name as per their ID card.
    2. Transactions must be conducted using a Bank Mandiri EDC machine at Garuda Indonesia Sales Office. Cashback is not applicable if other EDC machines are used.
    3. Cashback will be processed to your billing statement within a maximum of 3 (three) billing cycles after the program ends.
    4. The promo is valid for flight ticket purchases only (both one-way and round-trip tickets for domestic and international routes).
    5. Not valid for QRIS Livin' or Tap to Pay transactions.
    6. Your transaction data (Name, Card Number, Transaction Date, Amount, and Approval Code) will be recorded by staff for cashback verification.
    7. Bank Mandiri reserves the right to cancel cashback if any indication of fraud is detected.

  2. Installments up to 12 Months

    Enjoy Installments for Garuda Indonesia Ticket Transactions:

    • 0% Installment for a 3-month tenure.
    • Installments with a low interest rate of 0.5% per month for 6- and 12-month tenures.
    • Applicable for all Mandiri Credit Cards*, except Corporate Cards, SME Cards, Government Credit Cards (KKP), and Indonesian Credit Cards (KKI).

    Program Period:

    • Booking Period: January 23 - February 2, 2025.
    • Travel Period: Until January 22, 2026.

Experience exclusive benefits from GarudaMiles, specially presented for SOTF 2025. Discover a variety of special offers designed to provide a more memorable travel experience, including:

  1. Welcome Bonus 760 Miles & Free GarudaMiles Junior Card Printing

    Invite your children to explore the world with Garuda Indonesia by registering them as GarudaMiles Junior members. Enjoy exclusive benefits designed to make every family trip more enjoyable, including:

    • Welcome Bonus of 760 Miles automatically after activation.
    • Free GarudaMiles Junior Card Printing for the first 100 members who register during the program period.

    Registration Period: January 17 – February 2, 2025.

    Terms & Conditions:

    1. Applicable for children aged 2-11 years for GarudaMiles Junior.
    2. Bonus miles are valid for up to 24 months after being credited.
    3. Registration process takes up to 3 business days.
    4. Valid for registrations via all channels.
    5. Required documents: Family Card (KK) and a different email address from the parent/guardian's GarudaMiles account.

    Register now through the following QR code:

    Garuda Miles Junior

    (bit.ly/DaftarGarudaMilesJunior)


  2. 20% Redemption Discount for Garuda Indonesia Award Tickets

    Save and enjoy memorable travel experiences with GarudaMiles. Redeem your miles for award tickets and get a 20% discount.

    • Booking Period: January 17 – February 2, 2025.
    • Travel Period: January 17 – April 30, 2025.

    Program Benefits:

    • Available for all GarudaMiles members, including co-brand cardholders.
    • Discount applies to First Class, Business Class, and Economy Class tickets, subject to seat availability.
    • Valid for all Garuda Indonesia domestic and international routes.
    • No minimum number of passengers required.

    Terms & Conditions:

    1. Discount applies only to freshly issued award tickets and is not valid for class upgrades.
    2. Cannot be combined with other redemption discount programs.
    3. Redemption tickets are subject to additional charges such as airport taxes, country taxes, insurance fees, fuel surcharges, and other applicable fees.
    4. Redemption ticket rules follow GarudaMiles policies.
    5. Sales channel: Garuda Indonesia Sales Offices.

  3. Subscribe to GarudaMiles Gold Privilege and Earn 2,000 Bonus Miles

    Get 2,000 Miles for new GarudaMiles Gold Privilege members who register as part of the first 100 applicants during the program period.

    Benefits of GarudaMiles Gold Privilege:

    1. 5X Free GA Lounge Access (CGK, DPS)
    2. Free Bagasi tambahan 15 kg
    3. Disc. Redemption 10%
    4. Travel Insurance:
      1. 5X free access to GA Lounges (CGK, DPS).
      2. Free additional baggage allowance of 15 kg.
      3. 10% redemption discount.
      4. Travel Insurance:
        • Travel Inconvenience Insurance (maximum compensation):
          • Flight delay: IDR 600,000.
          • Denied boarding: IDR 600,000.
          • Lost baggage: IDR 1,500,000.
          • Baggage delay: IDR 600,000.
        • Accident Insurance:
          • Fatal accident protection: IDR 1,000,000,000.
          • Accident disability protection: Up to IDR 1,000,000,000.
      5. Other benefits equivalent to GarudaMiles Gold membership.

      Terms & Conditions:

      1. Booking Period: January 17 – February 2, 2025.
        Delivery Period: February 7 – 21, 2025.
      2. Promo Scheme:
        Item Price Bonus Miles
        GarudaMiles Gold Privilege Promo IDR 4.990.000 2000 miles
        (For the first 100 registrants)
      3. GarudaMiles Gold Privilege membership is valid for 12 months.
      4. Miles validity is 36 months from the crediting date.
      5. Ordering can be done via:
        • Garuda Indonesia Sales Offices.
        • Email: garudamiles@garuda-indonesia.com
        • WhatsApp: +62 811-2807-807 (select GarudaMiles menu).
      6. Prices include tax and shipping costs across Indonesia (not available for international delivery).
      7. Purchased GarudaMiles Gold Privilege cards are non-refundable.
      8. Purchased miles are recorded as award miles, non-refundable, and cannot be gifted or used to determine GarudaMiles membership levels.
      9. Other conditions follow GarudaMiles policies.

    5. Special Edition GarudaMiles 25th Anniversary Card (Aircraft Skin)

      Get a special edition GarudaMiles 25th Anniversary card by redeeming your Miles. This special card is made from a Garuda Indonesia Boeing 737-800 aircraft skin, which can be custom-designed with your name and GarudaMiles number using laser engraving.

      Terms & Conditions:

      1. Redemption is available for all GarudaMiles members.
      2. Program Period:
        • Pre-order: January 17 – February 2, 2025.
        • Laser engraving process: 14 business days after the pre-order closes.
        • Card delivery: 14 business days after engraving is completed.
      3. Redemption Scheme:
        Miles redeemed/card Qty
        52.500 miles 20
      4. Redemption channel via Customer Service GarudaMiles:
        • Email: garudamiles@garuda-indonesia.com
        • WhatsApp Service Garuda Indonesia: +62 811-2807-807 (select GarudaMiles menu)
      5. Delivery is valid only within Indonesia.
      6. Redemption price includes packaging and shipping costs.
      7. Redeemed Miles cannot be refunded or converted into cash.
      8. Cards are subject to availability.
      9. Multiple redemptions are allowed if sufficient Miles are available.
      10. Other conditions follow GarudaMiles policies.

      Mechanism:

      1. Members contact GarudaMiles Customer Service providing the following information:
        • Name & GarudaMiles Number.
        • Quantity of cards ordered.
        • Active phone number.
        • Shipping address.
      2. After confirmation from Customer Service, members can proceed with Miles redemption according to the order.
      3. Orders will be processed following the applicable terms and conditions.
  1. 10% Discount on International Route Airport Transfers

    Enjoy comfortable travel to and from the airport with a 10% discount on airport transfer services powered by SmartRyde.

    • Applicable Routes: Sydney, Melbourne, Bangkok, Kuala Lumpur, Haneda, Narita, Singapore, Incheon, Amsterdam, Hong Kong.
    • Booking Period: January 1 – February 15, 2025.
    • Travel Period: January 1 – December 31, 2025.
    • Promo is only valid for purchases via the FlyGaruda app.
    • For terms and conditions regarding Airport Transfer services, click here.

  2. 15% Hotel Discount & Flash Sale Up to IDR 760,000

    Plan your vacation with exclusive accommodation deals.

    1. 15% Discount Coupon for all room types across Indonesia.
      • Promo Code: HUTGA76
      • Booking Period: January 23 – February 2, 2025.
      • Stay Period: No restrictions.
    2. Flash Sale 24% Discount Coupon Up to IDR 760,000.
      • Promo Code: 76TAHUNGARUDA
      • Booking Date: January 26, 2025 (09:00 – 12:00 WIB).
      • Stay Period: No restrictions.

    Terms and Conditions:
    • This promo cannot be combined with other promotions.
    • Refund policies depend on the room type and hotel policy stated at the time of booking.
    • Refunds will be calculated based on the total paid after the discount, not the original price.
    • Aerowisata Hotels and Resorts reserves the right to change terms and conditions without prior notice.

  3. Prepaid Baggage Bonus & Flash Sale Up to 76%

    Carry more for less when flying.

    1. Prepaid Baggage Bonus
      • Program Period: January 23 – February 2, 2025.
      • Booking Period: January 23 – February 2, 2025.
      • Travel Period: January 23 – June 30, 2025.

    2. Flash Sale 76% Discount
      • Booking Date: January 26, 2025 (WIB/GMT+7).
      • Quota: 5 passengers.
        Program Booking Channel Route Quota
        10 kg free 5 kg
        25 kg free 15 kg        		 CS GarudaMiles, Contact Center, Sales Office All Route -
        Flash Sale Disc 76% CS GarudaMiles All Route For 5 pax first (1 pax max 1 package 10kg)
      • Valid for all domestic and international Garuda Indonesia routes except codeshare, joint operation, or partnership flights.
      • Passengers must have a booking code/PNR number.
      • Prepaid Baggage is valid for one-time booking for one passenger per sector.
      • Refunds (voluntary) are subject to a 25% penalty and must be submitted no later than 6 hours before departure.

    3. JavaMifi Promo: 7%+6% E-SIM Discount

      Enjoy unlimited internet connection with JavaMifi special promo and get a 7% + 6% discount for all e-SIM products.

      • Booking Period: January 23 – February 2, 2025.
      • Promo Code: GAGLOBALESIM
      • Valid for all destinations with no minimum transaction.

      How to Get the Promo:

      1. Click this link to order the JavaMifi Promo.
      2. Enter the promo code at checkout to enjoy this exclusive discount.

      Terms and Conditions:

      • Promo cannot be combined with other promotions.
      • Valid for all e-SIM products.

    4. Buy 1 Get 1 Free for GPS Signature (Type A)

      Enjoy a special Buy 1 Get 1 Free offer for GPS Signature (Type A) purchases during the program period.

      • Booking Period: January 23 – February 2, 2025.
      • Usage Period: January 24 – March 20, 2025.
      Promo Price Domestic Price International Quota Location
      B1G1F GPS Type A IDR166.500 IDR250.000 10 pax/Branch Office All Airport (for departure only)

      Terms & Conditions:

      • Valid for domestic and international departures from all Garuda Indonesia stations.
      • Purchases can be made at any BO (Branch Office). Example: passengers buying at BO Semarang can use the service at CGK.
      • This product can be rescheduled once without losing the promo benefits.
      • Promo does not apply to subclass Y.
      • The product is non-refundable.

      How to Get the Promo:

      1. Passengers must have a Garuda Indonesia flight ticket first.
      2. Purchase GPS Signature (Type A) at the Garuda Indonesia Sales Office.
      3. After payment, an Electronic Miscellaneous Document (EMD) will be issued. This EMD can be shown to staff at the airport during departure.

    5. 20% Discount & Buy 1 Get 1 Free Access to Garuda Executive Lounge

      Enjoy premium comfort at Garuda Executive Lounge:

      • 20% Discount for Lounge access at CGK and DPS.
      • Buy 1 Get 1 Free for Lounge access at CGK and DPS (limited quota).
      • Booking Period: January 23 – February 2, 2025.
      • Usage Period: January 24 – March 20, 2025.
      Promo Price Quota
      20% Discount for Lounge CGK IDR387.390
      IDR309.912      		 unlimited
      20% Discount for Lounge DPS IDR331.890
      IDR265.512      		 unlimited
      Buy 1 Get 1 Free Lounge CGK IDR387.390 10 pax Per Sales Office
      Buy 1 Get 1 Free Lounge DPS IDR331.890 10 pax Per Sales Office

      Terms And Conditions:

      • Valid for domestic and international routes at CGK & DPS.
      • Passengers must have a ticket first to purchase Lounge Access.
      • Buy 1 Get 1 Free Promo is limited to 10 passengers per day per Branch Office.
      • 20% Discount Promo has no quota limit.
      • Promo is non-refundable.
      • Lounge Access can be rescheduled a maximum of one time.

      How to Get the Promo:

      • Passengers must have a Garuda Indonesia flight ticket first.
      • Purchase Lounge Access at the Garuda Indonesia Sales Office.
      • After payment, an Electronic Miscellaneous Document (EMD) will be issued. This EMD can be shown to staff at the lounge before enjoying Lounge Access.

    6. Cashback & Discount at GarudaShop up to 76%

      Shop smart with a special promo from GarudaShop.

      • Purchase Period: January 23 – February 2, 2025
      • Voucher Redemption Period: January 23 – February 28, 2025
      7. Promo Location Remarks
      IDR76.000 Cashback Voucher Garuda Executive Lounge Terminal 3 Domestic Departure, Soekarno-Hatta Airport -
      Free Gift (Garuda Indonesia logo product & fragrance) Garuda Executive Lounge Terminal 3 Domestic Departure, Soekarno-Hatta Airport Minimum IDR2.600.000 purchase at GarudaShop
      Up to 76% discount GarudaShop E-commerce GarudaShop Selected product


      Act fast and take advantage of these exclusive offers before they expire

      For more information, contact:

      📧 Email: garudamiles@garuda-indonesia.com

      📞 WhatsApp: +62 811-2807-807