Have a Safe and Comfortable Flight Experience with Insurance Protection from Allianz

Ensure a safe and comfortable flight journey with the best insurance protection services from Allianz. Book your flight tickets now and choose Allianz travel insurance protection services when purchasing your flight ticket.

Experience a range of protections for domestic and international travel, ensuring safe and comfortable flights with Garuda Indonesia and Allianz.

Terms and Conditions

  • Program Period: March 26, 2023 – January 29, 2027
  • Purchase Channel: Website and FlyGaruda App
  • This service is non-refundable
  • Garuda Indonesia and Allianz reserve the right to cancel your insurance protection service, and if necessary, cancel the transaction if misuse is detected
  • Garuda Indonesia only acts as distribution platform and is not responsible for service/product from Allianz. GarudaMiles is not responsible for complaints and/or claims related to products and /or services offered by Allianz
  • Garuda Indonesia reserve the right to modify the terms and conditions at any time without prior notice

Product Description

  • Domestic TravelPro Insurance is travel insurance from Allianz for domestic trips, providing protection for Garuda Indonesia passengers against risks that occur during domestic travel for a maximum travel duration of 30 days.
  • TravelPro International Insurance – Enhanced is travel insurance from Allianz for international trips, providing protection for Garuda Indonesia passengers against risks that occur while on an international trip for a maximum travel duration of 90 days.

Insurance Protection for Domestic Flight Travel with Domestic TravelPro Insurance Service

  1. For permanent resident living or working in Indonesia
  2. Hold a valid Indonesian identification document such as KTP, SIM, Passport, KITAS, KITAP, long-term visit pass, or student pass
  3. Start and end your trip in Indonesia (for return-trip cover)
  4. Have fully paid your Premium
  5. Have bought this policy prior to your Scheduled Departure Time
  6. You must be at least 14 (fourteen) days from birth or not more than 84 (eighty-four) years old. Your age is determined at Your Travel Start Date as stated in Your Certificate of Insurance. If you are 70 (seventy) years old or older, the maximum amount Allianz will pay for Medical Expenses and Personal Accidents will differ from others, as shown in the Table of Benefits for the plan you bought. All other Benefits shall remain at 100%.

Insurance Protection for International Flight Travel with TravelPro International Insurance – Enhanced Service

  1. Are a Permanent resident living or working in Indonesia
  2. Hold a valid Indonesian identification such as KTP, KITAS, KITAP, long-term visit pass
  3. Start and end your trip in Indonesia (for return-trip cover)
  4. Have fully paid for your Premium
  5. Have bought the policy before your Scheduled Departure Time to leave Indonesia
  6. If Your Policy is as follows:
    • Single trip individual
    • Single trip couple
    • Single trip family
    • Single trip group

Then you must be at least 14 (fourteen) days from birth or not more than 84 (eighty-four) years old unless otherwise stated in Your Certificate of Insurance. Your age is determined at Your Travel Start Date as stated in Your Certificate of Insurance. If you are 70 (seventy) years old or older, the maximum amount Allianz will pay for Medical Expenses and Personal Accident will differ from others as shown in the Table of Benefits for the plan you bought. All other Benefits shall remain at 100%.

Booking Procedure

  1. Select your Garuda Indonesia flight according to your intended route
  2. Enter your contact information
  3. Check the boxes for Travel Insurance and Terms & Conditions
  4. Proceed to ticket and insurance premium payment
  5. Shortly after payment, your insurance policy will be sent to your email. If you have not received your insurance policy within 3 hours after payment, please contact Garuda Indonesia's WhatsApp Service at 0811 2807 807 or Garuda Indonesia Call Center at +62 21 2351 9999 or 08041-807-807.

1. Domestic TravelPro Insurance

  • Trip Cancellation and Alteration (pre-departure from Your Place of Residence to Start Your Trip)
  • Medical Expenses and Associated Medical Expenses – Limited due to Accident only
  • Repatriation of Mortal Remains or Funeral Expenses
  • Early Return Home
  • Travel Interruption and Missed Connection (only applicable for flight connection with a minimum gap between flight connection of 6 hours)
  • Delay – Flight Delay
  • Baggage Cover
  • Personal Accident Cover
  • Personal Liability
  • Rental Vehicle Deductible Charges
  • Rental Vehicle Return Charges
  • Insurance Premium

Travel Duration Indonesia
One Way IDR 37,000.00
1-5 days IDR 70,000.00
6-10 days IDR 82,000.00 
11-15 days IDR 93,000.00 
16-20 days IDR 105,000.00 
21-30 days IDR 116,000.00 

2. TravelPro International Insurance – Enhanced

  • Trip Cancellation and Alteration (pre-departure from Your Residence to Commence Your Journey)
  • Overseas Medical and Associated Medical Expenses
  • Repatriation of Mortal Remains or Funeral Expenses Overseas
  • Early Return Home
  • Travel Interruption and Missed Connection
  • Delay – Trip Delay
  • Baggage Cover
  • Personal Accident Cover
  • Personal Liability
  • Rental Vehicle Deductible Charges
  • Rental Vehicle Return Charge
  • Insurance Premium
Travel Duration Asia
One Way IDR 167,000.00
1-7 days IDR 289,000.00
8-14 days IDR 407,000.00 
15-21 days IDR 524,000.00 
22-28 days IDR 669,000.00 
29-35 days IDR 830,000.00 
36-42 days IDR 991,000.00
43-49 days IDR 1,151,000.00
50-56 days IDR 1,313,000.00
57-63 days IDR 1,471,000.00
64-70 days IDR 1,633,000.00
71-77 days IDR 1,793,000.00
78-84 days IDR 1,953,000.00
85-90 days IDR 2,114,000.00
Travel Duration Worldwide
One Way IDR 191,000
1-5 days IDR 382,000
6-9 days IDR 538,000
10-14 days IDR 548,000
15-21 days IDR 704,000
22-28 days IDR 899,000
29-35 days IDR 1,114,000
36-42 days IDR 1,330,000
43-49 days IDR 1,545,000
50-56 days IDR 1,759,000
57-63 days IDR 1,974,000
64-70 days IDR 2,192,000
71-77 days IDR 2,407,000
78-84 days IDR 2,621,000
85-90 days IDR 2,836,000